Privacy Policy – Mr. Miranda Online

Last updated: July 6th 2026

1. Introduction

Welcome to Mr. Miranda Online.

Mr. Miranda Online respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains what personal data is collected, how it is used, why it is processed, how long it is kept, who it may be shared with, and what rights you have under applicable data protection laws, including the General Data Protection Regulation (GDPR).

By using this website, enrolling in a course, joining the community, subscribing to an offer, or contacting Mr. Miranda Online, you acknowledge the practices described in this Privacy Policy.

2. Who We Are

Mr. Miranda Online is owned and operated by Sérgio Miranda, based in Portugal.

For the purposes of the GDPR, Mr. Miranda Online is the data controller responsible for the personal data collected through this website and platform.

Contact email: [email protected]

3. What Personal Data We Collect

Mr. Miranda Online collects only the personal data reasonably necessary to provide access to the platform, deliver educational services, manage accounts, communicate with users, and improve the learning experience.

The types of data collected may include:

Type of Data	Examples
Identity data	Name, username, student name, parent/guardian name where relevant
Contact data	Email address
Account data	Login details, enrolment status, course access, subscription status
Educational data	Courses joined, lessons accessed, progress information, submitted work, community participation, support requests
Communication data	Emails, messages, form submissions, support enquiries
Transaction data	Offer purchased, subscription status, payment confirmation, invoice-related information
Technical data	IP address, device type, browser type, operating system, approximate location, log data
Usage data	Pages visited, course activity, links clicked, interaction with emails or platform features
Marketing preferences	Consent to receive marketing emails, unsubscribe status
Cookie data	Cookie consent choices, analytics data, tracking preferences

If you enrol in a higher-support offer such as ACCESS ULTRA, Private Access or Private Mentorship, Mr. Miranda Online may process additional educational information needed to provide that support, such as learning needs, progress notes, submitted work, assessment performance, messages, reports, meeting records or parent/student communications.

Mr. Miranda Online does not directly collect or store full credit card details. Payments are processed by third-party payment providers such as Stripe, PayPal, Google Pay or other providers integrated through the platform.

4. How We Collect Personal Data

Personal data may be collected in the following ways:

When you create an account
When you enrol in a free or paid offer
When you subscribe to a course, waitlist or email sequence
When you make a purchase or optional contribution
When you participate in the community
When you complete forms, surveys or questionnaires
When you contact support
When you use the website or platform
Through cookies, analytics tools and similar technologies
Through third-party educational tools used as part of the learning experience

5. How We Use Personal Data

Mr. Miranda Online may use personal data to:

Create and manage user accounts
Provide access to courses, resources and community areas
Deliver free and paid educational services
Manage enrolments, subscriptions and cancellations
Process payments and optional contributions
Provide support and respond to enquiries
Send course updates, onboarding emails and service-related messages
Send marketing emails where consent has been given
Personalise and improve the learning experience
Monitor platform performance and usage
Improve website functionality and educational content
Maintain security and prevent misuse
Comply with legal, accounting and tax obligations
Manage access to third-party educational platforms where relevant

6. Legal Basis for Processing

Mr. Miranda Online processes personal data only where there is a lawful basis to do so.

Purpose	Legal Basis
Creating and managing an account	Contractual necessity
Providing access to free or paid courses	Contractual necessity
Managing subscriptions and purchases	Contractual necessity and legal obligation
Sending essential service emails	Contractual necessity
Sending marketing emails	Consent
Responding to enquiries	Legitimate interest or contractual necessity
Improving the platform	Legitimate interest
Analytics and non-essential cookies	Consent
Legal, tax and accounting records	Legal obligation
Preventing misuse or protecting the platform	Legitimate interest
Community moderation	Legitimate interest and contractual necessity

Where processing is based on consent, you may withdraw that consent at any time.

7. Email Communications

Mr. Miranda Online may send different types of emails.

Service emails are necessary for the operation of the platform. These may include login information, enrolment confirmations, course access details, subscription information, payment confirmations, important account notices and essential platform updates.

Marketing emails may include educational tips, course updates, platform news, offers, reminders, newsletters or promotional content. These are sent only where consent has been given or where otherwise legally permitted.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting [email protected].

Unsubscribing from marketing emails does not stop essential service emails related to your account, purchases or course access.

8. Cookies and Tracking Technologies

Mr. Miranda Online uses cookies and similar technologies to operate the website, improve performance, understand usage patterns and, where consent is given, support analytics and marketing.

Cookies may include:

Essential cookies required for the website and platform to function
Preference cookies that remember user settings
Analytics cookies that help understand website use
Marketing cookies used to measure or improve campaigns

Mr. Miranda Online uses CookieScript or a similar consent management tool to allow users to accept, reject or manage optional cookies.

Non-essential cookies are used only where consent has been given through the cookie banner or consent tool.

You can also control cookies through your browser settings, although disabling some cookies may affect how the website or platform works.

9. Analytics and Marketing Tools

Mr. Miranda Online may use analytics and marketing tools such as Google Analytics, Google Tag Manager, email marketing tools, social media pixels or similar services.

These tools help understand how visitors use the website, how users interact with emails, and how marketing campaigns perform.

Where required, these tools are used only with user consent.

10. Third-Party Service Providers

Mr. Miranda Online uses trusted third-party providers to operate the platform and deliver services.

These may include:

Kajabi, for website hosting, course delivery, community features, email tools and account management
Stripe, PayPal, Google Pay or similar payment providers, for payment processing
CookieScript, for cookie consent management
Google Analytics / Google Tag Manager, for analytics and website measurement
Materact, for interactive learning activities
Exam-Mate, for exam question resources
Hodder Boost, for digital textbook access where included
Email, automation, hosting, file storage, customer support or business administration tools

These providers may process personal data only as necessary to provide their services.

Mr. Miranda Online does not sell personal data.

11. Third-Party Educational Platforms

Some learning activities, resources or subscriptions may require the use of third-party educational platforms, including Materact, Exam-Mate and Hodder Boost.

When you create an account with or use these third-party platforms, their own Privacy Policies and Terms of Use apply.

Mr. Miranda Online is not responsible for the privacy practices, security standards, data processing, account requirements or policy changes of independent third-party platforms.

Users should review the privacy information provided by each third-party platform before using it.

12. Affiliate Links

Some pages, dashboards or course areas may include affiliate links to third-party products or services, including educational platforms.

If you click an affiliate link and make a purchase or subscription, Mr. Miranda Online may receive a commission or benefit at no additional cost to you.

Affiliate links may involve standard tracking technologies used by the third-party provider to attribute the referral.

13. International Data Processing

Some third-party service providers used by Mr. Miranda Online may process data outside Portugal or outside the European Economic Area.

Where personal data is processed outside the EEA, Mr. Miranda Online relies on appropriate safeguards where required, such as adequacy decisions, Standard Contractual Clauses, or other GDPR-recognised mechanisms intended to protect personal data.

The European Commission recognises Standard Contractual Clauses as one possible safeguard for transfers of personal data outside the EU/EEA (European Commission).

14. Data Security

Mr. Miranda Online takes reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.

These measures may include secure hosting, password-protected accounts, access controls, encrypted connections, third-party security tools and restricted access to account information.

No online platform can guarantee absolute security, but reasonable care is taken to protect personal data.

15. Data Retention

Mr. Miranda Online keeps personal data only for as long as necessary for the purposes for which it was collected.

Retention periods may vary depending on the type of data:

Type of Data	Retention Approach
Account data	Kept while the account remains active and for a reasonable period afterwards
Course access data	Kept while access is active and as needed for support or records
Subscription and transaction data	Kept as required for legal, accounting and tax purposes
Email marketing data	Kept until consent is withdrawn or the user unsubscribes
Support communications	Kept as long as needed to handle the enquiry and maintain records
Cookie data	Kept according to the settings shown in the cookie consent tool
Community content	Kept while the community area remains active unless removed or deletion is requested where applicable

You may request deletion of your personal data at any time, subject to legal, contractual or legitimate retention requirements.

16. Children and Young Users

Mr. Miranda Online provides educational resources that may be used by students under the age of 18.

Where a student is under 13, personal data should only be provided with the consent of a parent or legal guardian.

Where a student is under 18, parents or guardians are encouraged to supervise use of the platform, especially purchases, subscriptions, community participation and use of third-party platforms.

If Mr. Miranda Online becomes aware that personal data has been collected from a child without appropriate consent where required, reasonable steps will be taken to delete or regularise that data.

Parents or guardians may contact [email protected] to review, update or request deletion of their child’s personal data.

17. Your GDPR Rights

Under the GDPR, you may have the right to:

Request access to your personal data
Request correction of inaccurate or incomplete data
Request deletion of your personal data
Request restriction of processing
Object to certain types of processing
Request data portability
Withdraw consent where processing is based on consent
Object to direct marketing
Lodge a complaint with a data protection authority

To exercise these rights, contact:

[email protected]

Mr. Miranda Online may need to verify your identity before responding to a request.

Requests will normally be answered within one month, unless the request is complex or there are multiple requests, in which case the response period may be extended as permitted by law.

18. Right to Lodge a Complaint

If you believe your personal data has not been handled properly, you may contact Mr. Miranda Online first at:

[email protected]

You also have the right to lodge a complaint with the Portuguese data protection authority:

Comissão Nacional de Proteção de Dados (CNPD)
Website: www.cnpd.pt

19. Links to Other Websites

Mr. Miranda Online may contain links to external websites, platforms, resources or services.

This Privacy Policy applies only to Mr. Miranda Online.

External websites and services have their own Privacy Policies and Terms of Use. Mr. Miranda Online is not responsible for their content, privacy practices or data processing activities.

20. Changes to This Privacy Policy

Mr. Miranda Online may update this Privacy Policy from time to time to reflect changes in the platform, services, tools, legal requirements or data protection practices.

The updated version will be published on this page with a new “Last updated” date.

Continued use of the platform after an update means that you acknowledge the revised Privacy Policy.

21. Contact

For privacy-related questions, requests or concerns, please contact:

Mr. Miranda Online
Email: [email protected]

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